Cancellation Policy

 

The spa treatments are designed and reserved for each individual client in mind.  Thalia Spa values your business and we ask that you respect or policies.  Our spa requires a $25 deposit for all services.  Any service that is cancelled without a 24 hour notice results in forfeiting your deposit. If client is a no call no show client will forfeit deposit. The deposits are nonrefundable and will be credited towards the balance of service at your appointment.  Please take into consideration the spa has to pay their staff or could have booked another client in that slot.

Refunds: There are no refunds on services.  Gift certificates are final.

Please refrain from bringing children to the spa.  Teens, under the age of 18, that are at the spa for services should be accompanied by an adult to sign their consultation form.  


Gratuties: Gratuity is not applied to the clients service.  You may add gratuity to your credit card or at the front desk for your therapist.  Thalia Spa never expects tips; however, it is greatly appreciated.

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